Emergency calls outside hours go to voicemail
When the boiler dies at 9pm, the customer calls the next plumber on the list. You lose the job and the next three years of that customer.
Custom AI that answers emergency calls, books jobs, dispatches the right tech, and follows up on quotes. So your office stops drowning in admin and your trucks stay full.
Sound familiar?
Emergency calls outside hours go to voicemail
When the boiler dies at 9pm, the customer calls the next plumber on the list. You lose the job and the next three years of that customer.
Dispatch is a constant fire drill
Coordinating techs, jobs, parts, and customer timing eats the office team. One bottleneck and the whole day slips.
Quotes sent. Quotes ignored.
Half the quotes you send disappear into inbox silence. Without follow-up, that revenue is just gone.
Review requests never get sent
The job ends, the tech moves on, the review never happens. Your Google ranking pays the price.
What We Build for Home Services
Answers every call, including emergencies after hours. Recognises urgent jobs, gathers the right details, books into your calendar, and dispatches the next available tech.
Explore serviceAutomates job intake, dispatch logic, customer reminders, and post-job follow-up across your full tool stack.
Explore serviceAction-taking AI that updates the schedule, follows up on outstanding quotes, sends review requests, and chases unpaid invoices automatically.
Explore serviceMulti-touch sequences that re-engage cold quotes, recover lost leads, and turn one-off jobs into repeat customers.
Explore serviceHow it shows up in your business
A panicked homeowner calls about a burst pipe. Without AI, voicemail picks up and they call the next number on Google. With Octify, the AI receptionist answers, recognises the emergency, gets the address, confirms the urgency, and dispatches your on-call tech with full job details before the customer hangs up.
After-hours answering service + on-call coordination
Six new bookings, two cancellations, and one tech delayed in traffic. Without AI, your dispatcher spends two hours rebalancing the day. With Octify, the system reshuffles the schedule, notifies affected customers, reassigns jobs, and updates each tech's route automatically.
Manual dispatch + customer notification rounds
37 quotes sent in the last three weeks. Without AI, 22 of them sit unanswered forever. With Octify, the AI follow-up agent has already sent two personalised touches per quote, recovered 8 jobs that would have died, and flagged the 4 customers actively comparing prices for your sales call.
Manual quote follow-up + lost revenue recovery
Why Octify
Ankur has shipped AI software into Fortune 500 operations. The same engineering depth now goes into home services businesses at a project size you can actually buy.
We work as your AI team, not a project shop. Long-term ownership, full transfer when complete, no handoff games. Direct work with you, no committees, no middlemen.
Every engagement has a path to production. We do not sell pilots, strategy memos, or POCs that defer the build. If the work cannot ship live, we do not start.
What You Get
Built for plumbing, HVAC, electrical, roofing, landscaping, and other home service businesses in Australia, the UK, the UAE, and Canada. Single-truck operations to multi-location franchises.
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